Website Maintenance Services in Karachi, Pakistan
Your company relies on its website as one of its most valuable resources as long as it is running correctly. When a site is slow or has been hacked, this reflects poorly on the user experience and can lead to loss of customers, loss of rankings and revenue.
NVJ Developers & Designers offers full service website maintenance services for companies in and around Karachi and throughout Pakistan. We have maintained over 850 websites since we began operations in 2014. All of these websites are fast, secure, up-to-date, and working to the fullest extent so that the business owner can concentrate on operating their business rather than worrying about their site’s performance.
Why Website Maintenance is Essential for Your Business
After starting up with a potential website, an owner’s job is over; in other words, that website will run on its own without additional help. The same cannot be said for a website. Like an automobile, a website needs routine attention throughout its lifetime to continue functioning properly.
Here are the issues faced on websites that receive no or insufficient maintenance:
Security vulnerabilities — The most common cause of website hacks is using outdated WordPress versions, plugins, and themes. Once a website gets hacked, it can take several days or weeks to recover, and you can lose your data.
Slow loading speed — Websites continuously slow down as databases continue to grow, images accumulate, and plugins become out of date. Slow websites frustrate visitors and will adversely affect your site’s Google ranking.
Broken functionality — Issues caused by conflicting plugins, updating your theme, or changing PHP versions can break functional aspects of your website such as contact forms, images, or pages loading correctly.
Google ranking drops — Google punishes websites that are slow, insecure, or poorly maintained. If you don’t maintain your site, your competitors will outrank your site.
Data loss — If you do not perform regular backups, a single server failure or hacking incident will completely wipe out your site and its content.
Consistently maintaining your website will help avoid all of the above-mentioned issues, thus protecting your investment and maintaining a healthy online presence.
Our Website Maintenance Services
WordPress Core Updates:
WordPress Core Updates Your website is up–to–date with the latest WordPress core updates including security updates and performance improvements. All updates are tested in a staging environment prior to applying them to your live site.
Plugin & Theme Updates:
Plugin and Theme Updates Outdated plugins and themes are among the most common ways hackers gain access to a website. We regularly update your plugins and themes and test them for compatibility issues after an update to make sure everything works great.
Website Security Monitoring:
Website Security Monitoring Our team monitors your website 24/7 to detect malware, suspicious activity, unauthorized access attempts, and any potential threats to your website‘s security. If we see something strange happening to your website, we take immediate action so as not to allow any damage to your site.
Malware Removal & Cleanup:
Malware Removal and Cleanup If your website has been hacked or infected with malware, we provide a complete malware clean–up and security hardening for your website. We will get your website cleaned and secured as quickly as possible.
Regular Backups:
Regular Backups We back up your entire website (all files and database) regularly, and we store the backups in a secure manner. If a problem arises, we will restore your website to a previous state quickly and easily.
Website Speed Optimization:
Updates of Your Website We provide a fast turnaround for all updates (of content, text, images, prices, pages) to ensure your website reflects accurate & up–to–date business information.
Content Updates:
Optimize the Speed of Your Website If you want your website to load fast (for visitors and Google rankings), we regularly perform various speed optimization techniques such as the following: image compression; database cleanup; code optimization; cache configuration.
Uptime Monitoring:
Updates of Your Website We provide a fast turnaround for all updates (of content, text, images, prices, pages) to ensure your website reflects accurate & up–to–date business information.
Broken Link Fixing:
Fix Broken Links We will monitor and fix broken links and 404 Errors on your website by running regular scans to ensure an optimal user experience and avoid Google ranking penalties.
Database Optimization:
Optimize Your Database The WordPress Database becomes filled with junk over time (like useless comments and old revisions). We will provide regular cleanups and optimization of your database, which will help speed up your website.
Database Optimization:
Manage the SSL Certificate Our team will manage the renewal of your SSL Certificate prior to its expiration, so your website will always show the locked padlock icon and never show a security warning to visitors.
SSL Certificate Management:
Manage the SSL Certificate Our team will manage the renewal of your SSL Certificate prior to its expiration, so your website will always show the locked padlock icon and never show a security warning to visitors.
Technical Support:
Technical Assistance Our support team is available to assist you with any technical issues that arise on your website – problems like broken pages, improper functioning, etc. Most issues are resolved within a 24 hour period after we receive notification.
Website Maintenance Packages & Pricing
Basic Maintenance Package — PKR 3,000 per month:
Basic Maintenance Package — Monthly Fee of PKR 3,000 The Basic Maintenance Package is ideal for small business websites that require very few changes each month and those who have limited budgets. The Basic Package will provide a number of service features, including:
● Monthly Updates to the WordPress Core
● Monthly Updates to All Plugins and Themes
● Monthly Backups
● Uptime Monitoring
● Email Support
● Response Time of 48 Hours
Standard Maintenance Package — PKR 6,000 per:
Standard Maintenance Package — Monthly Fee of PKR 6,000 The Standard Maintenance Package is the best option for businesses that are expanding and need frequent updates to their websites. The Standard Maintenance Package provides several service features which include:
● Weekly Updates to WordPress, All Plugins and Themes
● Weekly Backups
● Security Monitoring
● Speed Optimization
● Quarterly Content Updates (up to 2 Hours Each Month)
● Broken Link Monitoring
● Priority Email and WhatsApp Support
● Response Time of 24 Hours
Premium Maintenance Package — PKR 12,000 per:
Premium Maintenance Package — Monthly Fee of PKR 12,000 The Premium Maintenance Package is ideal for eCommerce Stores and high-traffic websites. The Premium Maintenance Package provides several service features which include:
● Daily Backups
● Daily Security Scanning
● Weekly Updates to WordPress, All Plugins and Themes
● Monthly Speed Optimizations
● Monthly Content Updates (up to 5 Hours Each Month)
● Monthly Database Optimisation
● SSL Certificate Monitoring
● Uptime Monitoring with Instant Alerts
● Dedicated WhatsApp Support
● Response Time of 4 Hours
Emergency / One-Time Maintenance:
Your website is hacked, damaged, or experiencing downtime? We provide one-time emergency repairs and complete recovery of your website. The cost is based on the difficulty and complexity of the project, so please contact us immediately at 0325-308-2406.
Signs Your Website Needs Immediate Maintenance
If any of these things apply to your website, contact us now:
Your website is slow to load (over 3 seconds) your website is showing security warnings to visitors when they try to access it; your WordPress, Plugins or Themes have not had an update in 3 months or longer; you have not backed up your website in 30 days or longer; your contact form (or other features) stopped working; you have experienced spam comments or unusual activity on your website you are seeing a lot of fluctuations in your Google rankings over the past few weeks your website was hacked or infected with malware in the past month.
Our Website Maintenance Process
Step 1 — Initial Website Audit:
Phase One – Initial Website Audit Upon signing up for maintenance your website will be thoroughly examined for any existing security vulnerabilities (i.e., outdated software), performance issues (i.e. slow load times) and items that need to be repaired (i.e., broken links).
Step 2 — Immediate Fixes:
Phase Two – Identifying Immediate Repairs Prior to beginning maintenance on your site, we will address and resolve any critical issues that may have been discovered during the audit phase in order to provide you with a clean, stable foundation from which to build your future maintenance.
Step 3 — Regular Maintenance Schedule:
Phase Three – Scheduled Maintenance Schedule Your website will receive daily, weekly, and monthly scheduled maintenance depending on the maintenance program you selected; thereby, ensuring that it remains healthy and secure.
Step 4 — Monthly Report:
Phase Four – Monthly Reporting You receive a monthly report detailing what maintenance has been completed for you, the overall health of the site as well as recommendations for enhancing the site‘s performance.
Step 5 — Ongoing Support:
Who Needs Website Maintenance Services?
Business Owners:
Business Owners You have invested time in developing a website to market your products; therefore, it is important to find someone else to put the time into maintaining a dependable, reliable website. If you don’t have time to do this, you can turn to us for all of your website’s maintenance needs.
eCommerce Store Owners:
eCommerce Store Owners eCommerce stores require continuous maintenance and monitoring as downtime or hack attempts can result in huge losses for the business.
Educational Institutions:
Educational Institutions Educational institutions rely on their websites for their day-to-day operation, and having a website that is not available, working properly and secure will limit the ability of schools and colleges to draw students throughout the year. If a website is not functioning, there is no way for the institution to provide needed information to prospective students.
Healthcare & Medical Practices:
Medical and Healthcare Providers As a provider of health care services, it is vital to your practice that you maintain your website according to regulations, ensuring that patient information is kept safe and secure.
Exporters & Trading Companies:
Exporters and Trading Companies For exporting and trading companies, your website may be your main source of income from customers from another country. Therefore, it is essential for your company’s image that your website is maintained and always working. If your website is ever down for any reason or is ever hacked into, your company’s image will be damaged. Therefore, it is essential for us to help you maintain a good-looking website and the ability to continue receiving orders from your foreign customers.
Why Choose NVJ Developers for Website Maintenance?
11+ Years of Experience:
More than 11 Years of Experience — Since 2014, we have been providing WordPress website maintenance services. We are very familiar with how WordPress works, and we do everything possible to make safe, secure, and fast.
Local Karachi Team:
Local Karachi–Based Team — Based in Karachi, we have a team available to assist you during normal business hours in Pakistan. You may reach us via WhatsApp for fast and direct communication.
Proactive Approach:
Proactive Maintenance Approach — We do not wait to be notified when a problem occurs. We constantly monitor, maintain, and optimize your WordPress website so that you do not have to worry about any issues before they happen.
Transparent Reporting:
Transparent Reporting — Each month, you will receive a report detailing everything that has happened with your website. You will also receive a clear invoice showing exactly what you have paid for without any confusion.
No Long-Term Contracts:
No Long-term Contracts Required — All of our website maintenance packages are on a month-to-month basis. The only reason we keep your business is due to the level of quality of service we provide, not because of a contract.
Emergency Response:
Frequently Asked Questions
Here in Pakistan, the price for website maintenance plans starts from PKR 3000. The packages are Basic, Standard and Premium which cost PKR 6000, PKR 12000 respectively. The cost of emergency fixes will vary depending on the extent of repair needed to fix your website.
As soon as we receive notice from you about being hacked, we will immediately commence action to remove the malware that is currently on your website and to secure it completely. If you are a client of ours and are paying for our website maintenance package, there is no charge for the emergency removal of your malware or the full clean-up of your website's security. Non-clients of ours will be given a quotation for the cost associated with fixing your website based on the severity of the hack.
Yes. Even if your site has been completed recently it will still require regular maintenance. Security updates are sent out regularly by both WordPress.org, WordPress Plugin Developers, and Theme Developers. Without maintenance, even though your site is only a few months old, it could potentially become susceptible to being hacked.
The answer is "yes." We're able to provide website support on any website created by any developer or agency. Before starting the support, we will conduct an initial assessment of your website to know its current condition.
For the Standard/Premium plan users, you will receive the most current versions of WordPress and the most current version of all of your plugins every week. For Basic plan users, you will receive new updates once each month. All updates will be tested before being applied to the live version of your website.
Yes. You will be notified of all significant changes being made to your website. Additionally, for ongoing, scheduled, routine maintenance tasks such as backing up your website and updating plugins, we will always notify you prior to doing those things. However, for other types of maintenance tasks, we will request your permission prior to making any changes that might affect the functionality or appearance of your website and/or your website's users.
Included within each monthly maintenance report are the list of all updates performed, backup status listings, results of security scans, speed metrics, uptime statistics and recommendations for improvements based on your particular needs.
Yes! All of our maintenance clients can contact us through WhatsApp for any of their quick questions or support requests. Responses will be sent to Standard Client within 24 hours and to Premium Clients within 4 hours.
Ready to Protect Your Website?
Don’t delaying taking action until your website gets hacked, slows down, or breaks. Contact NVJ Developers & Designers now to let us handle your website so you can concentrate on growing your company.
- 0325-3080246
- +923253082406
- info@nvjdevelopers.com
New maintenance clients are eligible for free website health checks — so reach out to us now.