We will work with you to make you satisfied with our work. However, if a refund is requested and granted, all property created by NVJ Developers including graphics, content, and code, will remain the property of NVJ Developers.
You have approved your site design, logo design, you have approved the start of development, or your site has been fully developed. If a project is canceled or postponed, all monies paid are retained by NVJ Developers and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.
Payments for Search Engine Optimization, Internet Marketing, and Social Media Optimization services are nonrefundable, and NVJ Developers does not issue pro rata refunds for fees paid in advance. Once a payment or deposit is made, it is non-refundable. All Setup fees are nonrefundable as it is applied to costs immediately incurred by NVJ Developers in initiating services.
If the party for whom any logo or site design has been created closes, changes its name, or changes its activity.
If you do not communicate with NVJ Developers for more than 30 days following the submission of logo design, web design, or web development.
Client fails to produce needed materials, imagery or content agreed upon prior to starting the project.
Payments for past months of web hosting are non-refundable. Hosting accounts are set up at the time of order and are allotted a specific amount of server resources, according to the plan purchased. If a client did not make use of the account, payment for services is still due. Hosting accounts are not canceled until notice is received from the client in writing, or until 15 days after due date of payment not received. If the client paid for the hosting account for 6 or 12 months ahead and cancels service before plan expiration date, a refund may be given for the months not yet elapsed. If the client received free products and/or services with their hosting plan purchase, the value of the free services will be deducted from the refund amount.
NVJ Developers reserves the right disable and/or terminate a user’s hosting account if a user is found in violation of the terms. Accounts terminated due to policy violations will not be refunded.
If you have paid using your credit card – the money will be transferred back to your credit card account within 5 business days after approval. If you paid using a check or money order, your refund will be returned to you by check.